Terms and Conditions
Effortless Gym – Terms & Conditions
(Arena, Poole)
Operator:
Effortless Gym Ltd
Facility
type: 24/7 unmanned boutique gym and Hyrox-affiliated training facility. The
site is open access during published gate hours; outside those hours, entry is
by fob only (see Access & Security). Group classes are available. The
facility may also be hired for exclusive photo shoots, workshops and event days
(see Facility Hire).
Documents
forming this agreement: House Rules, Cancellation Policy, Privacy Policy,
Health Commitment Statement, Liability Waiver.
•
By creating an account,
purchasing a membership/credits, booking a class, or entering the gym, you
agree to these T&Cs and all incorporated policies.
•
Effortless Gym Ltd
reserves the right to update these Terms and Conditions; continued use
constitutes acceptance.
2. Eligibility &
Supervision
•
Account holders must be
18+. Children aged 6–17 may attend only when accompanied by a supervising adult
member present on-site throughout.
•
Children under 6 may
enter with family memberships or an Exclusive Use session but must not use gym
equipment. The adult member is responsible for their safety and behaviour.
3. Joining Fee & Fob
Access
The
facility is unmanned 24/7. A one-off joining fee of £15 applies for fob issue
and covers site access administration.
The
main gate is open, and access is available without a fob, during the following
hours:
Day
Gate Open Hours
Monday
– Friday
6:00am – 9:00pm
Saturday
7:30am – 5:00pm
Sunday
Closed
•
Outside of the above
hours, a fob is required to gain entry.
•
Fobs remain the property
of Effortless Gym Ltd and are non-transferable.
•
Lost or damaged fobs
will be replaced at a cost of £15.
•
Members must report a
lost or stolen fob immediately, as they remain responsible for any access made
using it until reported.
4. Memberships, Classes,
Credits & Payments
Membership
operates on a monthly rolling contract. Each membership or credit-based
contract begins on the day of purchase, unless a different start date is agreed
and set by a member of staff. Account holders add and manage their own card
details for payment. Members may pause or terminate their contract themselves
via the app, provided at least 7 days' notice is given before the next payment
date. Only one pause is permitted every 6 months, for a minimum of 15 days and
a maximum of 30 days. Member data, including payment and booking information,
is stored and processed via the Virtuagym platform; for full details on data
handling and privacy rights, members should refer to Virtuagym's own privacy
policy.
•
Group classes are
available and must be booked in advance via the app. Standard cancellation
terms (see Section 11) apply to class bookings.
•
Credits reset monthly
and do not roll over. Pricing, tiers, and session lengths are published in the
Membership Schedule.
•
Effortless Gym may
adjust pricing with one month's notice. Failed payments may result in suspended
access.
•
Memberships cannot be
shared unless agreed with the Director. If shared, the membership will be
suspended.
•
The facility is unmanned
24/7. Access is permitted during published gate hours, or outside those hours
via fob, and always subject to a valid booking where required.
•
Members must not permit,
invite, or otherwise enable any non-member to access the gym during a shared
session. Each person training during a shared session must be a paid member in
their own right. This restriction does not apply to Sole Use bookings, where
the lead member may bring guests in line with the booking's permitted capacity.
Any breach of this clause may result in suspension or termination of membership
without refund.
•
CCTV systems are in
place across the site.
•
Toilets and shower
facilities must be kept clean; please report any concerns.
6. Health, Safety &
Inductions
•
Weekly equipment
inspections are conducted and defects repaired promptly.
•
Members must report
faults immediately.
•
Use all equipment per
manufacturer's instructions.
•
By signing this
agreement, you confirm that you are physically fit and in good health to safely
use the gym and its equipment. It is your responsibility to inform us of any
changes to your health that may affect your ability to train safely. Inductions
are mandatory for inexperienced members and must be booked in advance.
•
Please contact a member
of staff to book an induction.
•
A written Health &
Safety policy and risk assessments are maintained in compliance with insurance
requirements.
•
Effortless Gym is not
liable for injuries caused by one participant to another.
•
Competitive or organised
sport, therapeutic treatment, manual handling, or medication administration are
not covered under insurance and will result in members being suspended and
banned from use.
•
Sunbeds and solariums
are not provided or insured.
•
Personal Trainers must
not train clients from the facility without first contacting Effortless Gym Ltd
directly. No PT activity is permitted until the gym has reviewed and approved
proof of the trainer's qualifications and current insurance.
•
Approved Personal
Trainers are independent contractors and must hold valid Public Liability
insurance (£2,000,000 minimum) and Employers' Liability insurance where
applicable.
•
Personal Trainers'
services are provided under their own insurance; Effortless Gym accepts no
liability for their actions or advice.
•
Effortless Gym Ltd
reserves the right to refuse or withdraw a Personal Trainer's permission to
operate from the facility at any time.
9. Facility Hire — Photo
Shoots, Workshops & Event Days
•
The facility may be
hired by qualified professionals for photo shoots, workshops, and event days,
subject to prior booking and approval by Effortless Gym Ltd.
•
Before any hire is
confirmed, the hiring professional must provide proof of their own valid Public
Liability insurance and relevant professional qualifications.
•
No hire booking will
proceed without this proof having been reviewed and accepted by Effortless Gym
Ltd.
•
The hiring party is
responsible for the conduct, safety, and supervision of all attendees present
under their booking, and indemnifies Effortless Gym Ltd for any damage, injury,
or loss arising from the hire.
•
Standard House Rules and
Conduct Policy apply to all hire bookings.
•
Members must train
safely within their ability, wear appropriate clothing, and return weights
after use.
•
No smoking, vaping,
alcohol, or drugs. Members are liable for damage caused by misuse or
negligence.
•
Members should respect
the Gym; put weights away, keep it clean, use the rubbish bins provided and
wipe down equipment used.
11. Cancellation Policy
(Summary)
•
Members may cancel
booked sessions or classes at least 30 minutes in advance for a full credit
return.
•
Late cancellations or
no-shows forfeit credits.
•
If unable to attend,
members must still cancel to avoid no-show fees.
•
Where a member books an
exclusive-use session, they accept full responsibility for all guests attending
the facility during that session.
•
All additional guests,
up to the maximum capacity of 6, must be added as a guest for insurance
purposes.
•
All additional guests
will either be credit-deducted from the member's credit balance or payment will
be required.
•
The booking member
confirms that all guests are physically fit and capable of using the facilities
safely, have been made aware of and agree to abide by this House Rules and
Conduct Policy, and are aged 18 or over (or are accompanied by the booking
member acting as supervising adult if aged 6–17).
•
The booking member
accepts liability for any damage, injury, or loss caused by their guests and
indemnifies Effortless Gym Ltd accordingly, to the fullest extent permitted by
law.
•
Effortless Gym Ltd
reserves the right to charge the booking member for any damage, cleaning, or
remediation costs arising from an exclusive-use session.
13. Liability &
Governing Law
•
Members accept the
inherent risks of exercise at the facility.
•
Effortless Gym excludes
liability for injury, illness, death, or property loss except where caused by
gross negligence or where liability cannot be excluded by law.
•
These Terms are governed
by English law and under the jurisdiction of English courts.
Health Commitment
Statement
Effortless
Gym is committed to providing a safe and supportive environment. Equipment is
inspected weekly, and defects are repaired promptly.
We
provide clear instructions and signage and consider reasonable adjustments for
disabilities.
Members
must not exceed their ability, must seek medical advice when necessary, follow
all safety instructions, and report faults immediately.
Liability Waiver &
Release
I
understand that exercise carries inherent risks and that Arena is an unmanned
24/7 facility, with gate-hour access and fob entry required outside of those
hours.
I
confirm that I am fit to train and have completed the Health Questionnaire. I
accept responsibility for my own safety and that of any child I bring.
Children
aged 6–17 may attend only under direct supervision. Under-6s may attend family
bookings but must not use equipment.
I
understand that Personal Trainers must be pre-approved by Effortless Gym Ltd,
having provided proof of qualifications and insurance, and are independent
contractors who carry their own insurance.
I
will not allow non-members into the facility and understand this will result in
immediate termination of membership.
Where
I book an exclusive-use session, I accept full responsibility for all guests in
attendance (up to the maximum capacity of 6), confirm they are fit and capable
of using the facilities safely, and accept liability for any damage, injury, or
loss they cause.
To
the fullest extent permitted by law, I release Effortless Gym Ltd, its owners,
directors, and staff from any liability for injury, loss, or damage except
where caused by gross negligence.
Membership-specific terms and conditions
Effortless Gym – Terms & Conditions (v2026.2)
Address: 76 Basepoint Business Centre, Aviation Park West, Christchurch, BH23 6NX
Facility type: 24/7 unmanned boutique micro-gym; access by booking/QR only.
Documents forming this agreement: House Rules, Cancellation Policy, Privacy Policy, Health Commitment Statement, Liability Waiver.
• By creating an account, purchasing a membership/credits, booking or entering the gym, you agree to these T&Cs and all incorporated policies.
• Effortless Gym Ltd reserves the right to update these Terms and Conditions; continued use constitutes acceptance.
• Account holders must be 18+. Children aged 6–17 may attend only when accompanied by a supervising adult member present on-site throughout.
• Children under 6 may enter with family memberships or Exclusive use session but must not use gym equipment. The adult member is responsible for their safety and behaviour.
• Memberships operate on a rolling monthly plan via direct debit or card payment.
• Credits reset monthly and do not roll over. Pricing, tiers, and session lengths are published in the Membership Schedule.
• Effortless Gym may adjust pricing with one month’s notice. Failed payments may result in suspended access.
• Memberships can not be shared unless agreed with the Director. If shared then membership will be suspended
• Access is permitted only during booked slots via QR/app code.
• Members must not permit, invite, or otherwise enable any non-member to access the gym during a shared session. Each person training during a shared session must be a paid member in their own right. This restriction does not apply to Sole Use bookings, where the lead member may bring guests in line with the booking's permitted capacity. Any breach of this clause may result in suspension or termination of membership without refund.
• The facility is unmanned; CCTV systems are in place.
• Toilets and showers are shared Basepoint facilities—please keep them clean and report any concerns.
• Weekly equipment inspections are conducted and defects repaired promptly.
• Members must report faults immediately.
• Use all equipment per manufacturer’s instructions.
• By signing this agreement, you confirm that you are physically fit and in good health to safely use the gym and its equipment. It is your responsibility to inform us of any changes to your health that may affect your ability to train safely. Inductions are mandatory for inexperienced members and must be booked in advance.
• Please contact a member of staff to book an induction.
• A written Health & Safety policy and risk assessments are maintained in compliance with insurance requirements.
• Effortless Gym is not liable for injuries caused by one participant to another.
• Competitive or organised sport, therapeutic treatment, manual handling, or medication administration are not covered under insurance and will result in members suspended and banned for use.
• Sunbeds and solariums are not provided or insured.
• Personal Trainers are independent contractors and must hold valid Public Liability insurance (£2,000,000 minimum) and Employers’ Liability where applicable.
• Personal Trainers’ services are provided under their own insurance; Effortless Gym accepts no liability for their actions or advice.
• Members must train safely within their ability, wear appropriate clothing, and return weights after use.
• No smoking, vaping, alcohol, or drugs. Members are liable for damage caused by misuse or negligence.
• Members should respect the Gym; put weights away, keep it clean, use the rubbish bins provided and wipe down equipment used.
• Members may cancel booked sessions at least 30 minutes in advance for a full credit return.
• Late cancellations or no-shows forfeit credits.
• If unable to attend, members must still cancel to avoid no-show fees.
• Where a member books an exclusive-use session, they accept full responsibility for all guests attending the facility during that session.
• All additional guests to max capacity (4) must be added as a guest for insurance purposes.
• All additional guests will either be credit deducted from credit balance or payment is required.
• The booking member confirms that all guests are physically fit and capable of using the facilities safely, have been made aware of and agree to abide by this House Rules and Conduct Policy, and are aged 18 or over (or are accompanied by the booking member acting as supervising adult if aged 6–17).
• The booking member accepts liability for any damage, injury, or loss caused by their guests and indemnifies Effortless Gym Ltd accordingly, to the fullest extent permitted by law.
• Effortless Gym Ltd reserves the right to charge the booking member for any damage, cleaning, or remediation costs arising from an exclusive-use session.
• Members accept the inherent risks of exercise in an unmanned facility.
• Effortless Gym excludes liability for injury, illness, death, or property loss except where caused by gross negligence or where liability cannot be excluded by law.
• These Terms are governed by English law and under the jurisdiction of English courts.
Effortless Gym is committed to providing a safe and supportive environment. Equipment is inspected weekly, and defects are repaired promptly.
We provide clear instructions and signage and consider reasonable adjustments for disabilities.
Members must not exceed their ability, must seek medical advice when necessary, follow all safety instructions, and report faults immediately.
I understand that exercise carries inherent risks and that Effortless Gym operates as an unmanned facility.
I confirm that I am fit to train and have completed the Health Questionnaire. I accept responsibility for my own safety and that of any child I bring.
Children aged 6–17 may attend only under direct supervision. Under-6s may attend family bookings but must not use equipment.
I understand that Personal Trainers are independent contractors who carry their own insurance.
I will not allow non-members into the facility and understand this will result in immediate termination of membership.
Where I book an exclusive-use session, I accept full responsibility for all guests in attendance, confirm they are fit and capable of using the facilities safely, and accept liability for any damage, injury, or loss they cause.
To the fullest extent permitted by law, I release Effortless Gym Ltd, its owners, directors, and staff from any liability for injury, loss, or damage except where caused by gross negligence.